By creating an account, accessing, or using CoreDocket (“Platform”), you agree to these Terms of Use (“Terms”). If you do not agree, you must not use the Platform.
This Platform is operated by Peak Productive Consulting Pty Ltd trading as CoreDocket (“CoreDocket”, “we”, “us”, or “our”). By using the Platform, you confirm you have read, understood, and agree to be bound by these Terms. If you use the Platform on behalf of a business or other legal entity, you warrant that you have authority to bind that entity.
CoreDocket is a cloud-based workflow and operational data capture software tool designed to assist businesses with job management, field records, labour tracking, plant and materials tracking, photo capture, customer approvals, signatures, reporting, and draft invoice generation.
The Platform is a tool only and does not:
All outputs are generated from user-supplied data and must be independently verified before reliance. CoreDocket may modify, suspend, or discontinue any feature at any time without liability.
You are responsible for:
Account sharing is not permitted unless expressly allowed under your subscription.
You retain ownership of all data, documents, images, signatures, records, and content uploaded to the Platform (“Customer Data”).
You grant CoreDocket a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and back up Customer Data solely for operating the Platform and providing services. CoreDocket does not claim ownership of Customer Data.
Our obligations when handling Customer Data on your behalf — security, confidentiality, sub-processors, breach notification, and returning or deleting it — are set out in the Data Processing Terms, which form part of these Terms.
You are solely responsible for:
CoreDocket has no obligation to verify, audit, or correct Customer Data.
The Platform may generate draft invoices, reports, calculations, timestamps, GPS data, job records, summaries, and other outputs based on user input. You acknowledge and agree that:
You are solely responsible for reviewing and verifying all outputs before use or reliance. To the maximum extent permitted by law, CoreDocket is not liable for incorrect invoices, billing errors, undercharging, overcharging, payment disputes, or reliance on system outputs in any dispute or proceeding.
The Platform may capture signatures, photographs, GPS data, timestamps, notes, and job records. These records are user-generated or system-assisted only, are not independently verified, and are not certified records of truth.
CoreDocket does not guarantee legal admissibility, accuracy, completeness, or acceptance in legal, arbitration, insurance, or payment disputes. You agree not to rely on Platform records as conclusive evidence of work performed, approvals, variations, or contractual compliance.
You are solely responsible for compliance with all applicable laws, including taxation and GST, employment and payroll laws, workplace health and safety laws, privacy laws, building and construction regulations, record-keeping obligations, and consumer protection laws. CoreDocket does not provide legal, accounting, financial, or compliance advice.
If you use communication features within the Platform (including SMS, email, or notifications), you warrant that you have obtained all necessary consents required under applicable law (including the Spam Act 2003 (Cth)) and that you maintain accurate and auditable consent records. You indemnify CoreDocket for any claims arising from communications sent through your account.
The Platform is a software tool only. Any outputs, reports, calculations, or summaries are provided for convenience only and do not constitute professional advice of any kind. You must obtain independent professional advice before relying on any output.
All intellectual property rights in the Platform, including software, source code, design, workflows, UI/UX, documentation, and branding, remain the exclusive property of CoreDocket.
You must not:
Trial. Where a free trial is offered, it runs for the period stated when you sign up and no payment details are required to start it. At the end of the trial you are not charged automatically: the account continues only if you choose a plan.
Subscription. Subscriptions are billed monthly in advance at the fees shown to you when you subscribe, and renew each month until cancelled. Fees are quoted exclusive of GST, which is added at checkout.
Seats. Fees are based on the number of people with a login to your account. Adding someone during a billing period is charged pro rata at the time you add them. Removing someone takes effect at the end of the current billing period and is not credited or refunded — the seat remains available to you until then.
Changes to fees. We may change our fees, and will give you at least 30 days’ notice by email or in the app before a change applies to your account. If you do not accept the new fees you may cancel before they take effect.
Cancelling. You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period and you keep access until then. Fees already paid are non-refundable except where required by law, including the Australian Consumer Law.
Non-payment. If payment is not received when due we may restrict access as described in clause 13.
Access to Customer Data is not withheld to secure payment. Where an account is overdue or suspended, CoreDocket may restrict the office functions of the Platform, including the creation and editing of jobs, quotes, invoices and schedules. Reading and exporting Customer Data remains available, and work already in progress in the field application is not interrupted. No Customer Data is deleted by reason of non-payment.
After an account closes. Customer Data is retained for 90 days so that it can still be retrieved, and is then deleted or de-identified. You may ask us to delete it sooner, subject to anything we are required to keep by law.
How long each kind of record is kept, and why, is set out in our Privacy Policy and in the Data Processing Terms.
Where unlimited usage is provided, it is subject to fair and reasonable use. CoreDocket may limit usage that materially impacts system performance, exceeds normal operational patterns, or threatens platform stability or security.
CoreDocket may integrate with third-party services. CoreDocket is not responsible for third-party outages, data loss or corruption in third-party systems, or integration failures. Your use of third-party services is subject to their terms.
The providers that process data on our behalf, what each one receives and where, are published at coredocket.com.au/sub-processors.
The Platform is provided on an “as is” and “as available” basis. CoreDocket does not guarantee uninterrupted, timely, secure, or error-free operation. No service level agreement applies unless separately agreed in writing.
To the maximum extent permitted by law, CoreDocket excludes all implied warranties and is not liable for indirect, incidental, or consequential loss, or loss of profit, revenue, business, data, or contracts. CoreDocket's total liability is limited to fees paid in the 12 months preceding the event giving rise to the claim.
You agree to indemnify CoreDocket against any claim, loss, liability, damage, or expense arising from your use of the Platform, Customer Data, invoices or outputs generated, communications sent through the Platform, or disputes involving your customers, employees, contractors, or third parties.
Nothing in these Terms excludes rights under the Australian Consumer Law that cannot be excluded. Where permitted, liability is limited to the maximum extent allowed by law.
CoreDocket may suspend or terminate access if fees are unpaid, you breach these Terms, security risks are detected, or unlawful or abusive conduct occurs. Suspension for unpaid fees works as described in clause 13 and leaves your data readable and exportable. Suspension for a security risk or for unlawful conduct may be immediate. CoreDocket is not liable for any resulting loss.
CoreDocket is not liable for delays or failures caused by events outside its reasonable control, including outages, cyber incidents, disasters, or third-party failures.
These Terms are governed by the laws of Victoria, Australia. The parties submit to the exclusive jurisdiction of the courts of Victoria.
These Terms constitute the entire agreement between you and CoreDocket and supersede prior agreements or understandings.
Peak Productive Consulting Pty Ltd trading as CoreDocket
Email: support@coredocket.com.au